Ours is a council that has committed to putting values at the heart of its effort to achieve the organisation’s core purpose of making a positive difference every day to people’s lives. It goes without saying, therefore, that everything we do and every conversation we have needs to be driven by a collective commitment to demonstrating these values in our daily behaviours. It is our shared responsibility to support and challenge one another to live up to expectations and, critically, to ensure that we do our utmost to put our citizens first by delivering outstanding services, excellently. In this way, together, we can achieve our full potential – for our communities and ourselves.
Birmingham City Council and the rest of the public sector in the city will change dramatically in the years ahead, not just because of reduced resources but because people’s needs and expectations are changing and the technologies we can use to deliver what people want are also changing ever more rapidly.
We are determined that we will steer those changes towards a positive future for public services in the city. Birmingham has a proud heritage of municipal leadership and public sector innovation. Changes in local government means we will have more independence, but there are also big questions about how this will impact on the resources available. The Council has to become one of the key contributors to the development of inclusive economic growth in the city. These are times of great challenge, but we are also developing a refreshed vision for the future of the City Council that puts our Citizens at the heart of what we do and focuses on our four priorities – Children, Jobs and skills, Housing and Health.
Some public services are for everyone in the city (refuse collection, street lights, roads and footpaths), or for all of us at particular times in our lives (schools, hospitals). Others are provided only to those with specific needs, but no services should be “one size fits all” – they must be responsive to the needs of individuals, communities and places if greater equality is to be achieved.